Comprehensive Discharge Suite

Higher quality transitions of care with smarter software and better processes.

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Introduction The Path to Recovery Discharge Quality Post-Discharge Engagement Competitor Comparison Industry Updates Technical Specifications Let's Get Started!

ScriptRx

ScriptRx, Inc. is a leader in electronic discharge systems for the walk-in ambulatory healthcare sector, including hospital emergency departments, urgent care centers, and retail health clinics. Incorporated in October 2000, ScriptRx operates system kiosks that have been adopted by more than 2,500 practitioners in over 200 facilities around the country.

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The ScriptRx Path to Recovery

Discharge Instruction

What You Get

  • Thousands of discharge instructions from which to choose
  • Customizable to the unique needs of the patient
  • Multiple languages
  • Save to Favorites
  • Search engine/quick filters
  • Easy to understand terminology

Value / Benefit

  • Unique patient experience
  • Patients that understand his/her home care needs
  • Efficient process for the clinician

Proven Success

  • 16 years of expertise in meeting discharge instructional care needs
  • Made by physicians for physicians
ePrescribing

Software Options

What you Get

  • Two-factor authorization for Scheduled Two Narcotics
  • Authentication for all prescriptions
  • Drug/drug alerts
  • Drug/allergy alerts
  • Pediatric dosing calculator
  • Formulary tracking/compliance
  • Education on over 4,000 medications

Value/Benefit

  • Safest delivery of prescriptions to the patient
  • Compliance with medications being filled
  • Improved Outcomes
  • Efficiency to clinician and patient

Proven Success

  • 80% of patients preferred e-prescriptions to paper*

*2015 Winter by Loren J. Schleiden; Olufunmilola K. Odukoya, PhD, BPharm; and Michelle A. Chui, PhD, PharmD

Referral Management

What You Get

  • Employed specialty physicians filtered to the top for easy identification
  • Opt-in or preferred specialty physicians filtered at the second highest tier for easy selection and identified using color-coding
  • Randomization technology
  • Auto-faxing to specialty physician or PCP

Value/Benefit

  • Seamless care coordination/ transitions of care
  • Enhanced Patient Safety
  • Improved Patient loyalty
  • Decrease in leakage rates
  • Efficiency
  • Increase Revenue (leakage prevention)

Proven Success

  • Over 20,000 discharges and 16,000 auto-faxes delivered in first 3 months
  • Pinpoint root causes by clinician for rapid cycle improvement
Post Discharge Engagement

What You Get

  • One-way or two-way texting capability
  • Standardized/customized
  • Optional frequency options (you decide)
  • Reminders for follow-up and prescription pick up

Value/Benefit

  • Proven increase compliance with follow-up by the patient
  • Improved outcomes (up to 30% or higher)
  • Safe patient care recovery at home
  • Improved patient experience
  • Rapid cycle improvement strategies based upon patient feedback

Proven Success

  • “Automated text message appointment reminders resulted in improvement in attendance at scheduled post-ED discharge outpatient follow-up visits and represent a low-cost and highly scalable solution to increase attendance at post-ED follow-up appointments…” –Text Message Appointment Reminders Study
  • “To help eliminate or automate some of the ER staff functions while maintaining high touch to consumers. Community perception was that the hospital was more responsive and efficient than before.” -Midwestern Acute Care Hospital
Discharge Instruction
ePrescribing
Referral Management
Post Discharge Engagement

What You Get

  • Thousands of discharge instructions from which to choose
  • Customizable to the unique needs of the patient
  • Multiple languages
  • Save to Favorites
  • Search engine/quick filters
  • Easy to understand terminology

Value / Benefit

  • Unique patient experience
  • Patients that understand his/her home care needs
  • Efficient process for the clinician

Proven Success

  • 16 years of expertise in meeting discharge instructional care needs
  • Made by physicians for physicians

Software Options

What you Get

  • Two-factor authorization for Scheduled Two Narcotics
  • Authentication for all prescriptions
  • Drug/drug alerts
  • Drug/allergy alerts
  • Pediatric dosing calculator
  • Formulary tracking/compliance
  • Education on over 4,000 medications

Value/Benefit

  • Safest delivery of prescriptions to the patient
  • Compliance with medications being filled
  • Improved Outcomes
  • Efficiency to clinician and patient

Proven Success

  • 80% of patients preferred e-prescriptions to paper*

*2015 Winter by Loren J. Schleiden; Olufunmilola K. Odukoya, PhD, BPharm; and Michelle A. Chui, PhD, PharmD

What You Get

  • Employed specialty physicians filtered to the top for easy identification
  • Opt-in or preferred specialty physicians filtered at the second highest tier for easy selection and identified using color-coding
  • Randomization technology
  • Auto-faxing to specialty physician or PCP

Value/Benefit

  • Seamless care coordination/ transitions of care
  • Enhanced Patient Safety
  • Improved Patient loyalty
  • Decrease in leakage rates
  • Efficiency
  • Increase Revenue (leakage prevention)

Proven Success

  • Over 20,000 discharges and 16,000 auto-faxes delivered in first 3 months
  • Pinpoint root causes by clinician for rapid cycle improvement

What You Get

  • One-way or two-way texting capability
  • Standardized/customized
  • Optional frequency options (you decide)
  • Reminders for follow-up and prescription pick up

Value/Benefit

  • Proven increase compliance with follow-up by the patient
  • Improved outcomes (up to 30% or higher)
  • Safe patient care recovery at home
  • Improved patient experience
  • Rapid cycle improvement strategies based upon patient feedback

Proven Success

  • “Automated text message appointment reminders resulted in improvement in attendance at scheduled post-ED discharge outpatient follow-up visits and represent a low-cost and highly scalable solution to increase attendance at post-ED follow-up appointments…” –Text Message Appointment Reminders Study
  • “To help eliminate or automate some of the ER staff functions while maintaining high touch to consumers. Community perception was that the hospital was more responsive and efficient than before.” -Midwestern Acute Care Hospital

Why Emergency Department Discharges Matter

Low Quality Discharge

Poor Comprehension

  • Approximately 50% of patients miss one or more critical elements of their discharge instructions

Poor Prescription Compliance

  • Approximately 26% of patients do not fill their medication prescriptions
  • 40% do not take medications as prescribed

Poor Primary Care/Specialist Follow-up

  • 38% of patients referred to specialists for ongoing care fail to follow-up
  • Up to 60% of patients are referred outside of the hospital network
  • 70% of specialists rate referral information they receive as poor

Resulting Statistics

  • 8.2% revisited an ED within 3 days, and 19.9% revisited within 30 days
  • 28% of those revisits occurred at a different ED than the original visit
  • Patient experience/loyalty scores are impacted greatly when compared to the inpatient side (on average 20% lower)
  • Leakage rate equates to millions of lost $$

High Quality Discharge

Quality Education

Patient has complete comprehension of what was done in ED, diagnosis, prognosis, treatment plan, and the expected course of the illness or injury.

Quality Support

In the post-discharge process, the patient is never alone. They are provided information and guidance on medications, wound care, further medical care, etc.

Care Coordination

Seamless care coordination along the continuum. Patients know exactly what to do, and when to do it.

Post-Discharge Engagement

Introducing a new way to communicate with patients! Watch this short video to see how we’re connecting emergency doctors with outpatients.

The Demand for Customer Service via Text Message

64%

of all consumers are likely to have a positive perception

41%

are likely to feel the organization understands their time is important

40%

are likely to believe the organization is progressive

28%

are likely to recommend your organization to others

23%

are likely to stay loyal to the organization

20%

are likely to choose your organization over others that do not offer the same unparalleled experience

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Competitor Comparison

Feature

Impact

ScriptRx

Competitor

Auto Drug-Drug Alert

Patient Safety, Risk Reduction, Outcomes, Efficiency

ScriptRx

Competitor

Auto Drug-Allergy Alert

Patient Safety, Risk Reduction, Outcomes, Efficiency

ScriptRx

Competitor

Pediatric Weight-Based Dosing

Patient Safety, Risk Reduction, Outcomes, Efficiency

ScriptRx

Competitor

E-Prescribing

Patient Safety, Risk Reduction, Outcomes, Efficiency

ScriptRx

Competitor

E-Prescribing of Controlled Substances

Patient Safety, Risk Reduction, Outcomes, Efficiency

ScriptRx

Competitor

Locking Thermal Printers

Patient Safety, Risk Reduction, Efficiency

ScriptRx

Competitor

Referral List Syncing

Transitions of Care, Outcomes, Utilization, Efficiency

ScriptRx

Competitor

Auto-Fax Encounter Summaries

Transitions of Care, Outcomes, Utilization, Efficiency

ScriptRx

Competitor

Auto-Generate Work Notes

Efficiency, Outcomes

ScriptRx

Competitor

Patient Engagement via SMS Texting

Communication, Patient Engagement, Transitions

ScriptRx

Competitor

Multiple Languages

Communication, Education, Patient Safety, Outcomes

ScriptRx

Competitor

Thousands of Discharge Diagnoses to Choose From

Communication, Education, Patient Safety, Outcomes

ScriptRx

Competitor

Comprehensive Discharge Solution for Full Recovery

Unparalleled Patient Experience

ScriptRx

Competitor

Industry Updates

As a leader in electronic discharge systems for the healthcare sector, we understand that it’s our responsibility to stay up to date on everything happening within the industry. Whether it’s a project that may impact ED measurements, or a new incentive program, we keep ourselves, and you, in the loop. See below for up-to-date information on industry innovations and happenings.

NQF Transitions of Care Project

Overall Objective

  • Develop a framework to measure transitions of  care into and out of the ED

Specific Goals

  • Make process more patient-centered
  • Increase value
  • Reduce cost

Measurement Domains

  • Provider information exchange
  • Patient, family and caregiver information exchange
  • Achievement of outcomes

Technical Specifications

Technology

Minimum System Requirements

Software

  • Microsoft Windows 7 or later (64 bit OS)
  • A method of remote access – for example, “PCAnywhere” software, “LogMeIn” service, “Dameware”, or VPN.

Processor

  • An Intel Core i3 530M 2.93 GHz processor with 2 or more cores or better

Memory

  • A minimum of 8GB RAM

Storage

  • A minimum of 1GB of free disk space

Graphics & Display

  • Minimum video resolution of 1024 x 768

Networking

  • Connection to a TCP/IP based network and a static IP address

Printing

  • Access to a network printer for 8 ½ x 11 page printing

Connections

  • A minimum of three USB ports for the thermal prescription printer, biometric fingerprint scanner, and touch screen monitor

Let's Get Started!

See What ScriptRx Can Do for Your Patients

Follow the link below to schedule a short demonstration of ScriptRx for your organization, hospital, or clinic!

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Meaningful Use Certified EHR

This Complete EHR is 2014 Edition compliant and certified. For product info, costs & limitations, follow the link below.

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