Privacy Policy

The Bravado Health Privacy Policy was updated on December 2, 2019.

Your privacy is important to Bravado Health. Our Privacy Policy covers how we use and protect your “personal information” and “non‑personal information” (collectively, “your information”).

Please take a moment to familiarize yourself with our Privacy Policy and contact us if you have any questions.

Information Collected About You

We may collect “Personal Information” about you including, without limitation, your name, address, telephone number, physician, illnesses, discharge instructions, medical history, payor, medications prescribed and/or taken, quantity prescribed, manufacturers prescribed, prescription refills and other information in the following ways:

  • Your discharge instructions; The names of your physicians and providers;
  • The quantity and types of medications that you write/take;
  • Demographics about your lifestyle, overall health and related matters;
  • Demographics regarding your practice and patients (i.e., if you are a provider);
  • The frequency with which you use certain of our interactive tools and services; and/or
  • Your use of Ayva.

We may also collect “Non-Personal Information” about your use of Ayva such as, for example, user metrics, user preferences, user navigation and other things. We collect Non-Personal Information from your use of Ayva through cookies, web beacons and external sources even if you have not registered on the Bravado Health website or provided us with your Personal Information.

What Choices Do You Have?

If you do not want Your Information used by Bravado Health (i.e., as provided in this Privacy Policy), you should not register to become a user of Ayva. Or, if you chose to register, you may change your desires in the settings tab of Ayva which will tell us not to use Your Information, except for the transmission of prescriptions. You may correct, update or review Personal Information that you have submitted through Ayva by signing inand updating it. If you have registered and no longer want Bravado Health to use Your Information, you should de-register or delete your information as described in this Privacy Policy.

With Whom Do We Share Your Information?

Bravado Health will not disclose any identifying Personal Information about you unless specifically required:

  • To provide you with use of Ayva;
  • To comply with legal requirements, such as a law, regulation, search warrant, subpoena or court order;
  • In response to lawful requests by public authorities, including to meet national security or law enforcement requirements;
  • To enable Bravado Health and its vendors and suppliers to perform services or fulfill your requests;
  • In the event of a corporate change in control resulting from, for example, a merger, sale of assets or a bankruptcy by Bravado Health or you;
  • When Bravado Health believes in good faith that disclosure is necessary to protect its rights, your safety or the safety of others including your patients, to investigate fraud or to respond to a government request; and/or
  • In special cases, such as in response to a physical threat to us, you or your patients.

How Do We Secure and Retain Your Information?

Bravado Health has implemented technical, physical and administrative safeguards to protect Your Information sent through or uploaded into Ayva. Despite our efforts to protect Your Information, please do not use Ayva if you have any concerns about whether Your Information could be accessed by third-parties for circumstances that Bravado Health cannot control, despite Bravado Health’s commercially reasonable, best efforts to do so. Examples may include third-party internet service providers, persons with whom you or your employees share your passwords or to whom you have given administrative access, etc.

Market Research

From time to time, Bravado Health may conduct online research surveys through email invitations, pop-up surveys and online focus groups. When participating in a survey, Bravado Health may ask you to enter Your Information that may be used for research and measurement purposes as described below such as, for example, measuring the effectiveness of content and advertising our offerings or programs. Market research surveys conducted by or on behalf of Bravado will contain a link to this Privacy Policy.

Cookies and Web Beacons

As is the case with most vendors, Bravado Health gathers certain information through your use of Ayva. This information may include Internet protocol (IP) addresses, browser types, Internet service providers (ISP), referring/exit pages, the files that you view, or functionality used within Ayva. The gathering is made through use of cookies and web beacons.

For purposes of clarity, “Cookies” are small data files that are stored on the hard drive of the computer you use to view a web site. Every computer that accesses Ayva is assigned a different Cookie by Bravado. “Web Beacons” are graphic image files embedded in a web page typically used to monitor activity on the page and send back to its home server (which can belong to the host site, a network advertiser or some other third party). It collects information from your browser, such as the IP addresses, the URL of the page on which the Web Beacon is located, the type of browser that is accessing the app, and the ID number of any Cookies on your computer.

Updating Your Personal Information

You may correct, update or review your Personal Information at any time. Notwithstanding, your ability to change or alter previously issued prescriptions is limited.

If you desire to correct, update or review any Personal Information that you have provided to Bravado Health, please follow the instructions contained herein. If you cease use of Ayva, you should be aware that Bravado Health will retain records of your use on a confidential basis for regulatory purposes.

How Do We Secure and Retain Your Information?

Bravado Health takes reasonable security measures to protect the security of Your Information. Despite Bravado Health’s efforts in this regard, there is always some risk that an unauthorized third party may find a way around our security systems, or that transmissions of Your Information over the Internet may be intercepted.

The security of Your Information is important to Bravado Health. When you enter Your Information in Ayva, Bravado Health encrypts the transmission of that information through SSL connections (Secure Socket Layer) technology.

Bravado Health will retain Your Information for as long as your account is active. At any time, you may remove your Personal Information or instruct Bravado Health to remove it, but you should be aware that it may not be technologically possible to remove each and every record of the information that you have provided to Bravado Health.

Contacting Bravado About Your Personal Information or Privacy

If you have any questions about this Privacy Policy or Your Information, please send an email to Bravado Health by using the Contact Us link in Ayva.

You can also contact Bravado Health at:

Bravado Health
312 Clematis Street, Suite 301
West Palm Beach, FL 33401
Phone: (561) 805-5935
Email: support@bravadohealth.com

Changes to This Privacy Policy

Bravado Health reserves the right to change or modify this Privacy Policy or any of its software, tools and services at any time, and any changes will be effective upon being posted unless it advises otherwise. If Bravado Health makes any material changes to this Privacy Policy, it will attempt to notify you by email (sent to the email address specified when you register) and/or by means prior to the change becoming effective. Bravado Health encourages you to periodically review its website and this Privacy Policy for the latest information on its privacy practices.