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Category Archives: Patient Satisfaction

Find improvement at the junction of patient experience and clinical performance

March 29, 2016 | 10:21 am

Hospitals can improve their performance in a consumer-driven environment by adopting core tenets based on the intersections of patient experience and clinical performance, according to a new market re…  Read More

Emergency Care System Designs New Prototype to Tackle Overcrowding

March 22, 2016 | 4:25 pm

The number of patients visiting emergency departments (EDs) has outpaced the growth of the general population for the past decade. Add to that the fact that the overall number of EDs has declined 11 p…  Read More

The ED Perspective: Four Strategies to Improve Patient Experience

March 14, 2016 | 3:54 pm

For most hospitals, a patient’s first touch point with the organization is the Emergency Department. On average one-third of those entering the ED doors are admitted to the hospital, which comprises…  Read More

Bravado Health at HiMSS 2016

February 26, 2016 | 10:30 am

Bravado Health's business development team is heading to Las Vegas next week for HiMSS. We will be sharing some exciting first-look opportunities and pilot programs only being offered to select par…  Read More

Does Your Emergency Department Provide Five-Star Service?

February 21, 2016 | 10:00 am

In an effort to improve patient satisfaction, most hospitals rely on the national Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey to gauge patients' perspectives on ca…  Read More

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