Feature September 22, 2021 John Bernot, MD

Connecting the dots between patient activation, value-based care, and digital health

Learn how patient activation is essential to meeting your organization’s value-based care goals and how a digital health tool can help.

Audit your pre- and post-op communications

Meeting the goals of value-based care﹣to improve the quality of care while reducing costs ﹣requires informed patients that play an active role in managing their own health.

Patient activation is the component of patient engagement that focuses on an individual’s willingness and ability to take independent actions to self-manage their care.1  

Telling patients to follow care plans before and after surgery is moot if they lack the skills and confidence to do so. 

Offering your patients the right technology can be the catalyst that motivates them to self-manage their health throughout their surgical journey. 

Following, you will:

  • Learn how to measure patient activation
  • Understand the four stages of patient activation
  • Recognize how patient activation supports your value-based care initiatives
  • Gain insight into how a digital health coach can spur patient activation  

Measuring patient activation and its impact on the cost of care

The Patient Activation Measure (PAM) is based on a 100-point scale,2 a welcome quantifiable metric that fits under the overall umbrella of patient engagement, which encompasses a variety of often difficult-to-measure behaviors. 

Researchers have identified four stages of patient activation:3 

  1. Believing the patient role is important
  2. Having the confidence and knowledge necessary to take action
  3. Taking action to maintain and improve one’s health
  4. Staying the course, even under stress 

Understanding the various ways increased activation positively impacts your patient populations can support and inform your organization’s value-based care initiatives. Here’s how: 

  • Patients with lower activation scores are associated with healthcare costs up to 21% higher than those with higher activation scores.4
  • Patients with higher activation scores are strongly related to improvements in a broad range of health outcomes.5 
  • Patients with the highest levels of activation are 3x more likely to be satisfied with their surgical treatment after 1 year.6
  • After surgery, patients with low levels of activation are associated with higher unplanned healthcare utilization, emergency department visits, and length of stay.7 

Simply stated, patient activation is essential to reducing the cost of care while improving health outcomes. 

Ayva is with your patients at every step in the surgical journey

Adopting the right digital health coach gives your patients the tools and assurance they need to play an active role in managing their care before and after surgical procedures. 

Here’s how Ayva can spur activation at every stage: 

  1. Two-way patient-provider communication invites patients to be part of their care team, solidifying the importance of their role in care delivery.   
  2. Knowledge is power and giving your patients 24/7/365 access to educational materials, such as how to clean incisions properly, offers the confidence and ability to take action when it’s convenient for them. 
  3. With detailed pre- and post-op care plans at their fingertips and notifications via text, patients know what to do and when to do it.
  4. The care team isn’t always available when patients feel stressed, but Ayva is. With progress tracking, reminders, and how-to tips, Ayva is the trusted nurse patients can turn to for support.  

Understanding how patient activation supports your value-based care initiatives, and how you can mediate that relationship with the right digital health coach, is critical to the growth of your practice or surgery center. 

Learn how Ayva can be with your patients wherever they are ﹣at every step of their healthcare journey﹣for improved health outcomes and lower cost of care. 

Demo our easy-to-use app today!

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Media Contacts

Shane Andreasen

Bravado Health


Bravado Health Media Line


(561) 805-5935