Feature September 1, 2021 John Bernot, MD

5 digital health must-haves to help baby boomers thrive before and after surgery

Read the 5 must-haves to select the right digital health tool for enhancing patient-provider communication with baby boomers.

Help baby boomers thrive before and after surgery

Boomers have come a long way, baby. While they may not have been early adopters of smartphones, they have adapted to their ubiquitous use in today’s world. 

The baby boomer generation, born between 1946 and 1964, are more invested in their health than previous generations and seek ways to prolong their active lifestyles. 

Despite what you may assume about their behavior, they utilize smartphones and texting to communicate and build relationships in various contexts, including managing their healthcare. 

Here are a few facts1 about how boomers use technology:

  • 85% wish more businesses had digital options 
  • 80% feel comfortable and confident using new technologies
  • 72% utilize technology for routine healthcare tasks such as accessing their digital health records 
  • 54% use a digital app to improve their health 

Understanding the lifestyle and communication preferences of your baby boomer population can aid you in coaching them to increased patient engagement that results in:

Read on to learn how to select the best digital health tool to foster effective patient-provider communication with boomers.

5 digital health must-haves for baby boomers 

Today’s boomers live life to the fullest and willingly invest in orthopaedic surgery to maintain their active lifestyles. 

A digital health assistant that extends patient-provider communication and empowers them to play an active role in preparing for surgery and managing their post-op care is ideal for this population. 

Here are five essentials to look for in selecting the right digital health tool for your patients: 

  1. Friendly but firm tone of voice. Boomers don’t need to be coddled. They want to be told what’s in their best interest and why they should perform a particular task. 
  2. Progress tracking. Giving boomers a list of milestones helps them feel prepared throughout their surgical journey. 
  3. Honest feedback. Honesty is an easy way to build trust with your boomer patient population. They want to know if they’re failing to meet milestones or are drifting away from desired behaviors. 
  4. Two-way interaction and engagement. While boomers are comfortable watching a YouTube video about cleaning an incision properly, they may also have questions that they want clarification on from their care team. Offering them the ability to text a question and receive feedback in a timely fashion is critical. 
  5. Convenience. While some boomers may be retired, many are still engaged with part-time and volunteer work and passion projects. The right information delivered at the right time fits with their lifestyle and increases the likelihood they show up prepared on the day of surgery and are empowered to manage their post-op care at home.

Manage outcomes across the spectrum of needs

Boomers have come a long way on the path to technology adoption. Putting the right digital tool in their hands can be a powerful way for care teams to proactively reduce same-day cancellations, lower readmission rates, and improve health outcomes.   

Of course, not all boomers are the same, which means not every app fits their unique communication needs and preferences. 

Ayva is designed with your patients top-of-mind. She takes into account the variety of mindsets and lifestyles that span this generation and uses technology to enhance the surgical experience for boomers.

Adopt Ayva and watch your baby boomer patients thrive before and after surgery. 

Demo our easy-to-use app today!

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Bravado Health

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